DISCOUP REWARDS

TERMS AND CONDITIONS — UNITED KINGDOM

Art. 1 — PROGRAMME DESCRIPTION; SOLE CONTRACTING PARTY; CONTROLLING LANGUAGE

1.1 The Programme

The Discoup Rewards programme (the "Programme") is a digital affiliate-based loyalty and rewards programme offered exclusively by TIKATO S.r.l. (the "Company"). The Programme is available through the Company's website dedicated to the UK market (discoup.com/uk), the mobile application, and any other designated digital interface (collectively, the "Platform").

1.2 Sole contracting party

By enrolling in, accessing, or using the Programme, the Member's contract is solely with the Company. No other company or group entity is a party to these Terms, owes obligations to the Member under the Programme, or may be held liable under these Terms solely because it has a relationship with the Company.

1.3 Cross-border operation

The Company is incorporated under Italian law and offers the Programme to eligible residents of the United Kingdom on a cross-border basis as a provider of information society services. The Company's full company details required under applicable UK law are set out at the top of these Terms and in the Legal Notice at discoup.com/uk/legal.

1.4 Binding agreement

These Terms and Conditions ("Terms") constitute a legally binding agreement between the Member and the Company regarding enrolment in, access to, and participation in the Programme. Anyone who does not accept these Terms may not participate in the Programme.

1.5 Key definitions

"Member", "you", "your": the natural person who enrols in or uses the Programme.

"Participating Merchant": a merchant or offer source eligible for the earning of Points.

"Points": the promotional tracking units described in Art. 5.

"Pending Points": provisional Points before final confirmation.

"Confirmed Points": independently verified and confirmed redeemable Points.

"Wallet": the courtesy account ledger showing Points, adjustments, and redemptions.

"Reward": a third-party digital gift card, code, or certificate available through the Programme.

"Qualifying Purchase": as defined in Art. 7.

1.6 Controlling language

These Terms are drafted in the English language. The English-language version is the official and controlling version. Any translation is provided for convenience only. In the event of any inconsistency between the English version and a translation, the English version prevails.

1.7 No lottery or prize draw

The Programme is a purchase-based promotional loyalty and rewards programme. It does not include any sweepstakes, lottery, prize draw, prize competition, instant-win game, gambling feature, or other promotion in which chance determines whether a participant receives a reward. Rewards are earned solely through qualifying activities.

Art. 2 — ELIGIBILITY AND ENROLMENT

2.1 Eligibility requirements

To participate in the Programme, you must at all times: (a) be a natural person aged eighteen (18) or over; (b) be a lawful resident of the United Kingdom; (c) maintain a valid and active email address; (d) create and maintain an eligible account on the Platform; and (e) comply with these Terms and all applicable laws.

2.2 Excluded persons

The Programme is not open to persons whose participation is prohibited by applicable law. The Company may refuse or cancel enrolment if it reasonably believes that a person is not eligible, is attempting to participate from a non-eligible jurisdiction, or is using the Programme in violation of law or these Terms.

2.3 Personal and consumer use

The Programme is intended for personal, non-commercial, consumer use. You may not use the Programme for resale activity, wholesale purchases, commercial lead generation, purchases through intermediaries, purchases made on behalf of third parties for compensation, or any other commercial purpose, unless expressly authorised in writing by the Company.

2.4 One account per person

Only one (1) account per person is permitted. The Company may suspend, merge, close, or otherwise limit duplicate, overlapping, or related accounts under Arts. 9 and 12.

2.5 Free enrolment

Enrolment in the Programme is free. No purchase is required to create an account. Purchases from Participating Merchants may be required to earn Points.

2.6 Accurate information; verification

You must provide accurate, current, and complete registration information and keep it updated. The Company may request reasonable information or documentation to verify identity, address, age, or account integrity before permitting enrolment, confirming Points, delivering Rewards, or resolving disputes. Failure to provide requested documentation within 14 days may result in account suspension.

2.7 Internal participants not eligible

Employees, officers, directors, contractors, agents, and household family members of the Company are excluded from participation or may be excluded from certain promotional opportunities at the Company's discretion.

Art. 3 — PROGRAMME TERM

3.1 Start and end

The Programme begins on [date] 2026 and is scheduled to end on 31 December 2026 at 23:59 GMT/BST, unless extended, shortened, suspended, or terminated earlier under these Terms.

3.2 Redemption of Confirmed Points on Programme end

When the Programme ends on 31 December 2026, Members will no longer be able to earn new Points. The Company will provide a redemption window of at least six (6) months from the Programme end date for Confirmed Points already credited to Members' Wallets. Confirmed Points not redeemed by the end of this redemption window will be permanently forfeited. The Company will communicate the redemption window clearly and with reasonable notice.

3.3 Amendment, suspension, or early termination

The Company may extend, shorten, suspend, or terminate the Programme, in whole or in part, at any time. For a material change to the entire Programme or an early termination not based on fraud, abuse, legal obligation, or security concerns, the Company will provide at least thirty (30) days' notice through the Platform or by email.

3.4 Redemption window on early termination

If the Company terminates the Programme early for reasons not attributable to fraud, abuse, or the Member's breach of these Terms, the Company will provide a redemption window of at least six (6) months from the stated termination date for Confirmed Points. Pending Points will not become Confirmed after the Programme terminates.

Art. 4 — PARTICIPATING MERCHANTS, OFFERS, VOUCHERS AND COMMERCIAL DISCLOSURE

4.1 Participating Merchant network

The Programme operates through a network of Participating Merchants and related commercial offers displayed on the Platform. Participating Merchants, categories, merchant-specific terms, Point rates, exclusions, purchase thresholds, and crediting timelines may vary over time. Any such changes apply to future transactions only, unless otherwise expressly stated, and are always subject to Art. 16.3 where they materially reduce the value or practical redeemability of already-credited Confirmed Points.

4.2 Merchant-specific terms

Each Participating Merchant independently controls its products, prices, inventory, taxes, shipping, deliveries, cancellations, returns, refunds, warranties, exclusions, and purchase terms. Merchant-specific terms displayed through the Platform are incorporated into these Terms for the relevant transaction.

4.3 The Company is not the seller

The Company is not the seller, reseller, manufacturer, distributor, shipper, fulfilment provider, or guarantor of goods or services purchased from a Participating Merchant. All purchases from a Participating Merchant are transactions solely between the Member and that Merchant. Any claim relating to purchased goods or services — including delivery, defects, returns, refunds, or warranty — must be directed to the Participating Merchant.

4.4 Affiliate commission disclosure

COMMERCIAL RELATIONSHIP DISCLOSURE: When a Member clicks a merchant link, offer, voucher, or tracked promotion through the Platform and completes a Qualifying Purchase, the Company may receive an affiliate commission or similar commercial compensation from the Participating Merchant or a related tracking intermediary. These commercial arrangements fund the Programme and the Points made available under it. This disclosure is made in accordance with the CAP Code and the Consumer Protection from Unfair Trading Regulations 2008.

4.5 Ranking and visibility — CAP Code / Consumer Rights transparency

The order, prominence, ranking, or visibility of merchants, offers, vouchers, or promotions on the Platform may reflect one or more of the following principal parameters: (i) affiliate commission or commercial arrangement with the Participating Merchant; (ii) historical conversion rate of the merchant; (iii) popularity or rating among Members; (iv) availability and quality of tracking integration; (v) personalised relevance based on Member history. The fact that a merchant or offer appears more prominently does not mean it is the best, cheapest, or highest-value option for every Member. This information is also provided in summary form at the point of offer presentation on the Platform, in accordance with the CAP Code rules on significant conditions and the CRA 2015 transparency requirement.

4.6 Voucher and pricing information

The Company does not guarantee that: (a) every available voucher or discount will appear on the Platform; (b) a displayed voucher will be accepted by the Participating Merchant; (c) a displayed price will be available at the time of purchase; or (d) the Platform identifies the lowest price or best available offer.

4.7 Effect of external codes

Using a voucher code, browser tool, third-party link, or other attribution source not expressly provided or approved by the Platform may reduce, block, or eliminate Point eligibility for a transaction.

Art. 5 — NATURE OF POINTS

5.1 Points are promotional tracking units

Points are promotional tracking units issued by the Company solely to measure eligible participation in the Programme. Points do not have any independent monetary value outside the redemption process expressly described in these Terms.

5.2 Points are not money or e-money

Points are not cash, currency, wages, interest, a deposit account, bank balance, electronic money within the meaning of the Electronic Money Regulations 2011, a payment service within the meaning of the Payment Services Regulations 2017, a gift voucher, a financial instrument, or any other form of money or property. Points do not create vested property rights or enforceable contractual rights outside the redemption process described in these Terms.

5.3 Deferred commercial discount

Points represent, at the point of redemption, a deferred commercial discount applicable to future Reward acquisitions from the Programme catalogue. They do not constitute a debt obligation, ownership interest, or any enforceable right outside the redemption process expressly described in these Terms.

5.4 Non-transferability

Points are personal to the Member to whom they are credited. Points may not be sold, transferred, assigned, gifted, pledged, inherited, combined across accounts, or otherwise conveyed, unless the Company expressly authorises a specific transfer in writing or applicable law prohibits that restriction.

5.5 Courtesy display

Any Point balance displayed in the Wallet is a courtesy record of Programme activity, not a bank statement or legally conclusive accounting. The Company may correct display errors, duplicate credits, calculation errors, or system errors at any time.

5.6 Programme-specific redemption formula

Any redemption formula, exchange rate, or Points-to-Reward conversion used in the Programme applies only to eligible redemptions made through the Programme. The existence of a conversion rate does not change the promotional, non-financial nature of the Points.

5.7 Points expiry — fairness and transparency

Confirmed Points credited to a Member's Wallet will remain valid for the duration of the Programme (or for the extended redemption window under Arts. 3.2 or 3.4, as applicable). The Company will give clear, prominent, and timely notice of any expiry conditions affecting Confirmed Points already credited. Any expiry term will be communicated in plain language in a manner that a well-informed, observant consumer could reasonably be expected to understand, in accordance with the Consumer Rights Act 2015 s.68 (transparency requirement).

Art. 6 — EARNING OF POINTS

6.1 Standard earning rate

Unless a different rate is clearly stated for a Participating Merchant, category, product, or promotion at the time of click-through, Members earn one (1) Point for every five pounds (£5.00) of net eligible purchase amount on a Qualifying Purchase.

6.2 Variable and promotional rates

The Company may offer merchant-, category-, campaign-, or time-specific Point rates, multipliers, bonuses, or other special earning rules. If a different rate or rule is clearly stated at the time of click-through or in the terms of a special offer, that rate or rule governs the applicable transaction.

6.3 Net purchase amount

Points are calculated on the net purchase amount actually paid to the Participating Merchant, net of discounts and credits applied at checkout, excluding taxes, shipping, handling, delivery fees, gratuities, service fees, finance charges, donations, regulatory charges, cash-equivalent products, and the face value of gift cards.

6.4 Fractional amounts

Amounts below the applicable Point threshold do not generate fractional Points. Fractional amounts do not carry over to subsequent purchases unless the Company clearly states a different rule.

6.5 Pending Points

Points initially appear, if at all, as Pending Points. Pending Points are provisional and not redeemable.

6.6 Confirmed Points

Points become Confirmed Points only after the underlying transaction has been independently verified and confirmed by the Participating Merchant or the relevant tracking intermediary, and after the applicable review period for returns, cancellations, or fraud has passed to the Company's satisfaction.

6.7 Estimated crediting timelines

Any crediting or confirmation timeline displayed on the Platform is only an estimate. The Company does not guarantee that Pending Points will appear within any particular period or that Confirmed Points will be available by any specific date. Timelines generally range from 2 to 90 days; for travel bookings, stays, and car rentals, Points are credited only after completion of the service.

Art. 7 — QUALIFYING PURCHASES AND TRACKING REQUIREMENTS

7.1 Definition of Qualifying Purchase

A "Qualifying Purchase" is a purchase from a Participating Merchant that satisfies ALL of the following conditions: (a) it is initiated by clicking an eligible link, voucher, or offer through the Platform while logged in to your account; (b) it is completed in the same reasonably continuous tracking session, without interruption, overwrite, or competing attribution that makes it ineligible; (c) it is properly tracked through the Company's applicable tracking methods; (d) it is later verified and confirmed by the Participating Merchant or applicable tracking intermediary; and (e) it is not excluded under these Terms, merchant-specific terms, or the terms of a special offer.

7.2 Technical requirements

To improve the likelihood of tracking and eligibility, the Member should:

– Be logged in to the Programme account before clicking to any Merchant.

– Enable cookies and any other technical permissions reasonably necessary for attribution.

– Complete checkout in the same browser, browser session, or flow specified by the Platform.

– Avoid using private browsing, incognito mode, ad- or cookie-blocking tools, VPN configurations, or other technologies that may interfere with tracking.

– Avoid navigating through another rewards site, comparison site, voucher site, or competing affiliate source after clicking through the Platform.

Affiliate tracking depends on merchant systems, network systems, device settings, cookies, software behaviour, and other technical or third-party factors outside the Company's full control.

7.3 Generally non-qualifying transactions

The following are examples of transactions that generally do not qualify:

– Purchases completed without an eligible click-through from the Platform.

– Purchases made in the merchant's native app when in-app purchases are not expressly eligible.

– Purchases using third-party vouchers or codes not posted or approved by the Platform.

– Purchases attributed to another marketing channel, extension, app, or rewards programme.

– Purchases of gift cards, prepaid cards, cash-equivalent products, or stored-value products, unless expressly eligible.

– Purchases that are returned, cancelled, refunded, fraudulent, disputed, or subject to chargeback.

– Commercial, wholesale, resale, or bulk-purchase activity.

– Any transaction that the Participating Merchant or tracking intermediary declines to validate.

7.4 Missing Points claims

If you believe Points were not properly credited, you must submit a Missing Points claim within ninety (90) days of the transaction date or within thirty (30) days after the end of the merchant's expected crediting period, whichever is later. The Company may require supporting information including order number, date, merchant name, purchase amount, screenshots, and proof of payment. Failure to submit a timely and adequately documented claim may bar the claim.

7.5 Resolution of Point claims

In resolving a Point claim, the Company will conduct its own reasonable review based on all available data, including merchant reports, tracking records, network data, anti-fraud screening results, and information provided by the Member. Data from the merchant or tracking intermediary is a relevant but not automatically determinative element: the Company will make its own reasoned decision and communicate the outcome to the Member within a reasonable time. The Company may, but is not required to, grant a courtesy credit in its discretion.

Art. 8 — RETURNS, CANCELLATIONS, CHARGEBACKS AND ADJUSTMENTS

8.1 Reversal of Points

If a purchase is returned, cancelled, refunded, exchanged in a manner that reduces its eligibility, disputed with the payment provider, or subject to a chargeback after Points have been credited, the corresponding Pending or Confirmed Points may be reduced or reversed.

8.2 Partial adjustments

If only part of a transaction remains eligible, the Company may adjust the corresponding Points on a proportional or transaction-specific basis.

8.3 Negative balance

If an adjustment or reversal causes a negative Confirmed Point balance in the Wallet, the Company may offset that negative balance against future Points, suspend future redemptions, or require reimbursement or recovery of Rewards improperly obtained, to the extent permitted by law.

8.4 Erroneous credits

The Company may reverse Points or recover Rewards if Points were credited due to procedural error, system error, duplicate reporting, fraud, abuse, or other mistake, even after delivery of a Reward.

8.5 No separate compensation for reversal

The Member is not entitled to separate cash compensation, damages, or substitute benefits solely because Points are reversed, withheld, or denied under these Terms. This does not limit any rights the Member may have under the Consumer Rights Act 2015 in respect of the Company's breach of contract or failure to exercise reasonable care and skill.

Art. 9 — WALLET, ACCOUNT SECURITY, INACTIVITY AND ACCOUNT CLOSURE

9.1 Wallet

Confirmed Points and Pending Points are displayed in the Wallet. The Wallet is solely a courtesy ledger. It is not a bank account, payment account, escrow account, investment account, or electronic money account of any kind.

9.2 Credentials and account security

The Member is responsible for maintaining the confidentiality and security of login credentials and for all activity conducted through the account. In the event of suspected unauthorised access, the Member must promptly notify the Company at INFO@DISCOUP.COM. Sharing credentials with third parties is not permitted.

9.3 Duplicate or related accounts

If the Company reasonably determines that multiple accounts belong to the same person or are used in a coordinated or abusive manner, it may suspend or close duplicate or related accounts, combine confirmed balances where appropriate, or forfeit Points obtained through abuse or fraud.

9.4 Identity, security and fraud holds

The Company may place temporary holds on Points, Rewards, or account access if it reasonably believes additional review is necessary for identity verification, security, fraud prevention, sanctions screening, chargeback risk, or compliance. The Company will complete the review within 45 days, except for delays caused by third parties, of which it will notify the Member.

9.5 Voluntary or non-fraud closure

In the event of voluntary account closure or closure by the Company for reasons not attributable to fraud, abuse, or breach of these Terms, Confirmed Points already credited will remain redeemable for at least ninety (90) days from the date of the closure notice, or for such longer period as the Company may specify in the notice. The Company will clearly notify the Member of the applicable redemption deadline by email to the registered address and through the Platform. Pending Points will not become Confirmed after closure and will be permanently forfeited. The Company will give at least 30 days' written notice before closing an account for non-fault reasons.

9.6 Closure for fraud, abuse, or breach

If the Company closes or suspends the account because of suspected fraud, abuse, unlawful activity, material false statements, or breach of these Terms, all Points — Pending and Confirmed — may be immediately frozen, reversed, or permanently forfeited without a redemption window, to the maximum extent permitted by law. Rewards already delivered may be recovered. Any such action will be based on reasonable and objective evidence. The Company will communicate the material reasons for its action to the Member and provide a reasonable opportunity to respond before any action becomes final, unless immediate action is necessary to prevent ongoing harm or to comply with a legal obligation.

9.7 Inactivity

If the account shows no login, earning, or redemption activity for twelve (12) consecutive months, the Company may treat it as inactive and send a notice of intended closure. If the Member does not reactivate the account within the period stated in the notice, the Company may close it applying Art. 9.5.

9.8 Non-transferability on death or incapacity

Accounts and Points are personal and non-transferable. Unless applicable law provides otherwise, the Company is not required to transfer Points or account rights in the event of death, incapacity, divorce, succession, or similar events.

Art. 10 — REWARDS CATALOGUE AND REDEMPTION | Art. 10 — CATALOGO PREMI E RISCATTO

10.1 Rewards Catalogue

Confirmed Points may be redeemed only through the rewards catalogue or redemption flow designated by the Company on rewards-uk.discoup.com.

10.2 Rewards subject to availability

Rewards are subject to availability and may be limited in quantity, type, brand, denomination, geographic area, or value at any time. The Company does not guarantee that a specific Reward will remain available for any particular period.

10.3 Redemption formula

Unless the Company clearly states a different formula for a specific Reward or promotion, the current general formula is:

1,000 Points = £5.00 in Reward value | 2,000 Points = £10.00 in Reward value

The Company may modify the redemption formula under Art. 16. A change that reduces the sterling-equivalent value of already-credited Confirmed Points requires thirty (30) days' notice and applies only to redemptions submitted on or after the effective date of the change.

10.4 Minimum thresholds and limits

The Company may establish minimum redemption thresholds, per-transaction limits, per-day limits, per-account limits, velocity limits, or verification holds at any time and without notice, as operational parameters governing future redemptions. The current minimum threshold is 1,000 (one thousand) Confirmed Points, equivalent to a Reward value of £5.00. Any change that materially worsens the practical redeemability of already-credited Confirmed Points is subject to the notice requirement under Art. 16.3.

10.5 Redemption process

To redeem a Reward, the Member must have sufficient Confirmed Points, follow the redemption instructions on the Platform, provide required delivery information, and pass any anti-fraud, identity, or security checks. Points are deducted when the Company accepts the redemption request.

10.6 Reward substitution or re-credit

If a Reward becomes unavailable after a redemption request is submitted but before delivery, the Company may at its option: (a) substitute a Reward of equal or greater stated value; or (b) re-credit the corresponding Confirmed Points to the Wallet. The Member has no right to demand a specific unavailable Reward.

Art. 11 — DIGITAL GIFT CARDS — DISTRIBUTOR ONLY; CANCELLATION RIGHTS

11.1 The Company is the Distributor, not the Issuer

Rewards offered through the Programme are third-party digital gift cards, codes, or certificates purchased by the Company from authorised commercial sources and distributed to Members after redemption. The Company is the distributor of the Reward to the Member. The Company is NOT the issuer, bank, electronic money provider, or merchant of any third-party digital gift card made available as a Reward.

11.2 Issuer terms apply

Each Reward is subject to the separate terms, restrictions, and policies established by the applicable issuer or redemption merchant, including rules regarding activation, permitted uses, geographic limitations, expiry, replacement, cash refund rights, dormancy fees where permitted by law, and dispute handling. Those terms govern the Reward after delivery.

11.3 No guarantee of acceptance

Acceptance of a Reward may vary based on merchant location, merchant channel, order type, issuer rule, available balance, technical systems, anti-fraud controls, and applicable law. The Company does not guarantee that a Reward will be accepted for every purchase, every merchant location, or every transaction type.

11.4 Digital delivery

Rewards are generally delivered electronically to the account email address within three (3) business days after redemption is completed. Delivery may be delayed for fraud prevention, identity verification, security review, supplier delay, or technical issues. In case of non-delivery or an invalid code upon first presentment, notify the Company within thirty (30) days after delivery or attempted delivery.

11.5 Cancellation right — CCRs 2013 / CRA 2015 digital content

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (CCRs), you have a right to cancel a digital content contract within 14 days without giving any reason (the "cancellation period"). However, once you request that the Company begin supplying the digital content (the Reward code) during the cancellation period, and you acknowledge that by doing so you will lose your cancellation right, the cancellation right is lost when supply begins. To request a Reward, you must: (i) expressly request that supply of the digital content begins immediately, before the end of the cancellation period; and (ii) acknowledge that you will thereby lose your cancellation right. Both confirmations must be given by a separate, unticked affirmative action (checkbox) in the redemption flow. The redemption request cannot be completed until both confirmations are expressly and separately provided. The Company will retain proof of these confirmations as required by the CCRs and the UK GDPR.

11.6 No cash refund; no resale

Except as required by applicable law or the issuer's separate terms, Rewards are not redeemable with the Company for cash, are not reloadable, and may not be resold, brokered, or commercialised through the Programme.

Art. 12 — FRAUD PREVENTION AND PROGRAMME INTEGRITY

12.1 Prohibited conduct

The following conduct is prohibited and may result in suspension, reversal, forfeiture, recovery of Rewards, account closure, civil legal action, and reporting to authorities:

– Creating or using multiple accounts for the same person.

– Using false, misleading, stolen, or incomplete identity, address, payment, or transaction information.

– Using bots, scripts, scraping tools, click simulators, session simulators, or other automated means to interact with the Platform or generate tracking.

– Manipulating cookies, links, sessions, tags, browser behaviour, or attribution mechanisms.

– Engaging in return abuse, chargeback abuse, self-dealing, circular purchases, or other conduct intended to generate Points without genuine qualifying commerce.

– Using the Programme for resale activity, wholesale purchases, or commercial intermediation.

– Assigning, selling, or transferring Points or Rewards.

– Submitting false Missing Points claims or altered or falsified documents.

– Attempting to access another person's account or interfere with Platform security.

– Any other conduct for which there are reasonable, objective, and verifiable grounds to believe it compromises the integrity of the Programme.

Any action under this Art. 12 must be based on reasonable, objective, and verifiable grounds. Objective indicators include: use of false identities or altered documents, verifiable technical manipulation of the attribution system, deliberate and documented account duplication, manifestly falsified claim evidence, or statistically anomalous activity patterns compared to normal Programme usage. The Company will communicate the material reasons for any account action and provide a reasonable opportunity to respond before any action becomes final, unless immediate action is necessary to prevent ongoing harm.

12.2 Reviews and documentation

The Company may verify the account, transactions, redemption activity, delivery data, and related information, including historical activity. The Company may require reasonable documentation or explanations before confirming Points or delivering Rewards. Failure to provide documentation within 14 days is grounds for account suspension.

12.3 Holds, reversals, and recovery

If the Company reasonably believes that Points, a redemption, or a Reward is associated with prohibited conduct, it may delay delivery, refuse confirmation, reverse Points, recover the value of delivered Rewards, offset future Points, or close the account.

Art. 13 — ELECTRONIC COMMUNICATIONS AND MARKETING — PECR / UK GDPR 13.1 Consent to electronic communications

By creating or using an account, the Member consents to receive these Terms, Programme communications, account communications, transactional messages, legal notices, and other communications electronically, in accordance with the Privacy and Electronic Communications Regulations 2003 (PECR).

13.2 Transactional and service communications

The Company sends transactional and service communications necessary for Programme operation. These include Point confirmations, Reward delivery notices, account alerts, security notifications, and policy updates. Because these messages are indispensable to the functioning of the Programme, you may not opt out of them while the account remains active.

13.3 Marketing and promotional communications — opt-in required

The Company may send marketing and promotional communications — including new merchant offers, promotions, newsletters, and bonus offers — only with the Member's prior, express, and documented consent, in accordance with PECR reg. 22 and the UK GDPR. Consent will be obtained through an unticked checkbox at enrolment or in communication settings; pre-ticked boxes are not used. The Member may withdraw consent at any time without adverse effect on the account or on Confirmed Points already earned.

13.4 How to opt out of marketing communications

The Member may withdraw consent for marketing communications at any time: (i) by clicking "Unsubscribe" in any marketing email; (ii) by updating communication preferences in the account dashboard; or (iii) by sending a request to INFO@DISCOUP.COM. Withdrawal will take effect without undue delay and, in any event, within forty-eight (48) hours for email marketing and within ten (10) business days for other channels. Opting out of marketing communications will never result in account closure or reduction of Confirmed Points already earned.

13.5 Maintenance of contact information

The Member is responsible for maintaining accurate contact information. The Company is not responsible for missed communications, missed Rewards, or failed deliveries caused by outdated or incorrect contact information.

Art. 14 — PRIVACY, COOKIES AND PERSONAL DATA

14.1 Reference to site privacy and cookie policies

The processing of Members' personal data and the use of cookies and tracking technologies in the context of the Programme are governed by the Company's Privacy Policy and Cookie Policy, available at:

– Privacy Policy: discoup.com/uk/privacy

– Cookie Policy: discoup.com/uk/cookies

Both policies form an integral part of the contractual framework of the Programme. By enrolling in the Programme, the Member confirms having read and understood both policies.

14.2 Data processing in the Programme context — affiliate disclosure

The personal data processing connected to the Programme covers in particular: account management, tracking of Qualifying Purchases through affiliate technologies (cookies, tracked links, session IDs), Points confirmation, Reward delivery, and fraud prevention. As indicated in Art. 4.4, when a Member clicks a tracked link and completes a Qualifying Purchase, the Company may receive an affiliate commission. For this purpose, technical session data (attribution cookies, anonymised IP address, timestamp) are shared with the affiliate network and the Participating Merchant to the extent strictly necessary for attribution. This processing is necessary for the performance of the Programme contract and constitutes a technically indispensable condition for the crediting of Points.

14.3 Effect of privacy choices on Programme operation

Certain privacy or cookie settings may limit or prevent the Company from tracking Qualifying Purchases, confirming Points, or providing certain Programme features. In particular, blocking technical attribution cookies makes it technically impossible to record the Qualifying Purchase and credit the corresponding Points (see also Art. 7.2). If the Member requests erasure of data reasonably necessary to operate the Programme, the Company may be unable to maintain active participation. These consequences are technical and operational in nature; they are not a penalty for exercising data subject rights.

Art. 15 — TAX CONSIDERATIONS

15.1 Tax is the Member's responsibility

The Member is solely responsible for determining, reporting, and paying any taxes that may arise from participation in the Programme or the receipt or use of a Reward.

15.2 No tax advice

The Company does not provide tax advice. Any description of possible tax treatment is for informational purposes only. The Programme is structured as a purchase-based rebate programme. Under current HMRC guidance, purchase-based cashback and loyalty points are generally treated as a reduction in the purchase price (and therefore not subject to income tax) rather than as taxable income, but tax treatment depends on the Member's specific circumstances. The Member should seek independent tax advice if in doubt.

Art. 16 — CHANGES TO THE PROGRAMME AND THESE TERMS — CRA 2015 COMPLIANCE

16.1 General principle

The Company may modify, suspend, or terminate the Programme and these Terms at any time. The notice requirements below depend on whether a change affects only future operation of the Programme or also reduces the value or practical redeemability of Confirmed Points already credited in the Member's Wallet. All modification terms are drafted to comply with the Consumer Rights Act 2015 and the CMA's guidance on fairness in loyalty schemes.

16.2 Changes without prior notice — prospective only

The Company may make the following changes at any time, immediately and without prior notice. All such changes apply prospectively only and do not alter the nominal value or practical redeemability of Confirmed Points already credited at the time the change takes effect:

– Earning rates, multipliers, or bonus structures for future purchases.

– Addition, removal, or modification of Participating Merchants or their specific terms.

– Eligibility criteria or tracking requirements for future transactions.

– Launch, modification, or discontinuation of special offers, beta features, or pilot programmes.

– Correction of calculation errors, duplicate credits, or display errors in any Wallet.

– Technical, security, or fraud-prevention changes to the Platform.

– Any change that does not reduce the nominal value or practical redeemability of already-credited Confirmed Points.

16.3 Thirty days' notice — value and practical redeemability of Confirmed Points

The Company will provide at least thirty (30) days' notice before implementing any change that materially reduces the value, practical utility, or reasonable redemption opportunities of Confirmed Points already credited. The following are expressly subject to this thirty-day notice:

– Any reduction in the sterling-equivalent redemption value of already-credited Confirmed Points.

– An increase in the minimum redemption threshold or reduction of redemption limits applicable to already-credited Confirmed Points.

– Restriction or removal of Reward categories that materially reduces the redemption options available for already-credited Confirmed Points.

– Introduction of new redemption restrictions on Confirmed Points that were unrestricted when credited.

During the notice period, the Member may redeem Confirmed Points on the terms prior to the change. Notice will be provided by email to the registered address and through a prominent communication on the Platform. The thirty-day period may be shortened only if the change is required by applicable law or a governmental or regulatory authority.

16.4 Member's right to terminate on material adverse change

If the Company announces a change that is materially adverse to the Member, the Member may terminate these Terms up to and including the effective date of the change. Such termination will not cause the Member to lose Confirmed Points already credited, which remain redeemable in accordance with Art. 9.5. The further use of the Programme after the effective date of the change applies only to future Programme operation and does not affect rights already accrued; it does not constitute acceptance of any adverse change to Confirmed Points already credited.

16.5 Force majeure

The Company is not liable for delays, suspensions, or failures caused by events beyond its reasonable control, including technical failures, cyber incidents, supplier outages, payment system outages, merchant system failures, labour disputes, natural disasters, pandemics, or governmental or regulatory actions.

Art. 17 — INFORMAL DISPUTE RESOLUTION

17.1 Dispute notice requirement

Before initiating any formal legal or regulatory proceedings, the Member and the Company agree to attempt in good faith to resolve the dispute informally. The party initiating the informal process must send a written dispute notice to INFO@DISCOUP.COM containing the claimant's name, account email, postal address, a description of the dispute, supporting facts, and the specific relief requested. The parties will have thirty (30) days from receipt of a valid dispute notice to attempt resolution informally, by email, telephone, or videoconference.

Art. 18 — ALTERNATIVE DISPUTE RESOLUTION (ADR) AND ONLINE DISPUTE RESOLUTION (ODR)

18.1 ADR — voluntary

If the dispute cannot be resolved informally under Art. 17, the Member may, at their option, refer the dispute to an approved Alternative Dispute Resolution (ADR) provider under the Alternative Dispute Resolution for Consumer Disputes Regulations 2015. The following ADR scheme is available as a voluntary option:

The Retail ADR (https://www.retailadr.org.uk)

Use of any ADR scheme is voluntary for both parties. The Company is not currently obliged to participate in any ADR scheme and declares that it does not undertake to participate. This does not affect the Member's right to bring proceedings in court.

18.2 Complaints contact for dispute resolution

If the dispute cannot be resolved through the informal process in Art. 17 or through ADR under Art. 18.1, the Member may contact the Company directly at INFO@DISCOUP.COM or bring proceedings in a court of competent jurisdiction in accordance with Art. 19. Note: the European Commission's Online Dispute Resolution (ODR) platform was permanently closed on 20 July 2025 and is no longer an active dispute resolution channel.

Art. 19 — GOVERNING LAW AND JURISDICTION

19.1 Governing law

These Terms and any dispute arising out of or relating to these Terms or the Programme are governed by the laws of England and Wales. This choice of law does not, however, deprive the Member of the protection of any mandatory provisions of the law of the Member's country of habitual residence that cannot be derogated from by agreement.

19.2 Jurisdiction — consumer's right to bring proceedings locally

For any dispute not resolved under Art. 17 or Art. 18, the Member, as a consumer, has the right to bring proceedings in the courts of the jurisdiction in which the Member is domiciled or habitually resident, in accordance with applicable law, including the Retained EU Law provisions on jurisdiction in consumer contracts and the Civil Jurisdiction and Judgments Act 1982. No jurisdiction clause in these Terms will override the Member's statutory right to litigate in the courts of their place of habitual residence.

Art. 20 — DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the Programme, the Platform, all offers, all Point tracking, all voucher or pricing information, and all Rewards catalogue content are provided "as is" and "as available", without warranty of any kind, whether express, implied, statutory, or otherwise. The Company does not warrant that: (a) the Platform will be uninterrupted, error-free, secure, or available at any particular time; (b) any click, session, or purchase will be properly tracked; (c) any Pending Points will become Confirmed Points; (d) any specific Participating Merchant, offer, or Reward will be available; or (e) a Reward will be accepted for every use case, channel, or transaction.Nothing in these Terms excludes, limits, or prejudices: (i) any warranties or rights that cannot lawfully be excluded under applicable UK consumer law, including the statutory rights in respect of digital content under the Consumer Rights Act 2015 ss.34-47 (satisfactory quality, fitness for purpose, and conformity with description); (ii) the Member's rights against the Company in the event of delivery of a Reward code that is invalid, non-functional, or not in conformity with what was offered; (iii) any liability for death or personal injury caused by the Company's negligence; (iv) any liability for fraud or fraudulent misrepresentation; or (v) any other liability that cannot be limited by law.

Art. 21 — LIMITATION OF LIABILITY

21.1 Liability cap

To the fullest extent permitted by applicable law and subject to Art. 21.2, the Company's total aggregate liability to the Member for all claims arising out of or relating to these Terms, the Programme, the Platform, the Points, or the Rewards shall not exceed the greater of: (a) the sterling-equivalent value of the Member's Confirmed Points in the Wallet at the time the claim arose; or (b) fifty pounds sterling (£50.00).

This limitation does NOT apply to: (i) death or personal injury caused by the Company's negligence; (ii) fraud or fraudulent misrepresentation; (iii) any breach by the Company of its obligations under the Consumer Rights Act 2015 in relation to digital content (ss.34-47); (iv) non-delivery of a Reward validly requested and accepted by the Company; (v) the Company's breach of its obligations under the UK GDPR or the DPA 2018; (vi) any other liability that cannot be limited by law.

21.2 Excluded damages

To the fullest extent permitted by applicable law and subject to Art. 21.1, the Company shall not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, loss of opportunity, loss of goodwill, loss of data, or loss of use, even if advised of the possibility of such damages.

Art. 22 — INTELLECTUAL PROPERTY; LICENCE; PERMITTED USE

22.1 Ownership

The Platform, Programme design, Programme content, software, text, graphics, compilations, displays, logos, and other materials made available by the Company are owned by or licensed to the Company and are protected by applicable intellectual property laws, including the Copyright, Designs and Patents Act 1988 and the Trade Marks Act 1994.

22.2 Limited licence

Subject to these Terms, the Company grants the Member a limited, revocable, non-exclusive, non-transferable, and non-sublicensable licence to access and use the Platform solely for personal and lawful participation in the Programme.

22.3 Restrictions

The Member may not: (a) reproduce, distribute, modify, frame, or publicly display the Platform or Programme content except as permitted by law; (b) scrape, harvest, index, spider, or data-mine the Platform; (c) decompile or attempt to derive source code from the Platform except where mandatory law permits; (d) interfere with the security or proper functioning of the Platform; (e) use the Platform to support any competing rewards, attribution, or voucher service; or (f) use automated means to interact with the Platform without the Company's written consent.

Art. 23 — INDEMNIFICATION

To the extent permitted by applicable law, the Member agrees to indemnify and hold harmless TIKATO S.r.l. and its directors, officers, employees, agents, and service providers from and against claims, damages, losses, costs, and expenses (including reasonable legal fees) arising directly from: (a) the Member's fraud, wilful misconduct, or intentional misrepresentation in connection with the Programme; (b) the Member's violation of any applicable law or regulation; (c) the Member's infringement or misappropriation of third-party intellectual property or privacy rights; or (d) any content submitted by the Member to the Platform that gives rise to a third-party claim. This obligation does not apply to claims arising solely from the Company's own negligence, the Company's breach of these Terms, or the Company's violation of applicable law.

Art. 24 — THIRD-PARTY PLATFORMS AND SERVICES

The Platform may contain links to or integrations with third-party websites, applications, and services. Those third-party services are not operated by the Company and are governed solely by their own terms of service and privacy notices. The Company does not endorse, guarantee, or assume responsibility for the content, products, services, privacy practices, or security of any third-party service.

Art. 25 — ACCESSIBILITY

The Company is committed to making the Platform accessible to persons with disabilities, in accordance with applicable accessibility and equality requirements, including the Equality Act 2010. If you have difficulty accessing any part of the Platform or these Terms, contact INFO@DISCOUP.COM with the subject line "Accessibility Request".

Art. 26 — GENERAL PROVISIONS

26.1 Entire agreement

These Terms, together with any clearly posted special-offer terms expressly governing a specific promotion, constitute the entire agreement between the Member and the Company regarding the Programme.

26.2 Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force and effect to the maximum extent permitted by law.

26.3 No waiver

The Company's failure to enforce any provision of these Terms does not constitute a waiver of that provision or of the right to enforce it later.

26.4 Assignment

The Member may not assign or transfer rights or obligations under these Terms without the Company's prior written consent. The Company may assign or transfer these Terms in connection with a merger, acquisition, reorganisation, or sale of assets, upon notice to the Member.

26.5 No third-party beneficiaries

Unless applicable law provides otherwise, these Terms do not create third-party beneficiary rights.

26.6 Survival

Any provision that by its nature should survive termination of these Terms or the Programme will survive, including Arts. 5, 8, 9.5, 9.6, 11, 12, 15, 16.5, 17, 18, 19, 20, 21, 22, 23, and 26.

26.7 English version controls

Any translation of these Terms provided by the Company is for convenience only. The English language version alone controls.

26.8 Official Programme terms

The official Terms are published at discoup.com/uk/terms. A copy may be requested by emailing INFO@DISCOUP.COM with the subject line "Terms Request".

Art. 27 — CONTACT INFORMATION

Questions about the Programme: INFO@DISCOUP.COM

Company: TIKATO S.r.l. | Piazzale del Mutilato 3/4, 36100 Vicenza (VI), Italy

VAT No.: IT03836750244 | Email: INFO@DISCOUP.COM

Website: discoup.com/uk | Terms: discoup.com/uk/terms | Legal Notice: discoup.com/uk/legal

Data Protection Supervisory Authority: Information Commissioner's Office (ICO), Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF — www.ico.org.uk

ADR: The Retail ADR — www.retailadr.org.uk